3 Feb
Rental CarDollar Rent A CarDept. 927Tulsa, OK 74182USwww.dollar.com I arrived at the Dollar Rent A Car lot at the Chicago O'Hare Airport on 9/10/08. The agent brought around a '08 Chrysler Sebring. The agent left the driver's side door open and I proceeded to load my family and luggage into the car to drive to my destination of lodging. At this time I opened the driver's side front door (for the first time) which caused a dent in the front panel due to the door being misaligned. I phoned the rental car customer service agent and explained the situation. He reassured me that I wasn't liable for the damage because I didn't cause the door misalignment and therefore I should explain the situation upon return of the rental car at my normal drop of date and time. 1 month later I have received a bill from Dollar Rent A Car claiming that I owe them $654.40 USD of damage. I've spoken to the "Damage Recovery Agent", Connie Mccarty, and her supervisor, Gira, multiple times. They have called me a liar and have repeated that I was responsible for the damage regardless of my claims for any form of arbitration or discussion.
3 Feb
12-15 gallon I thinkShop-Vac Corporation2323 Reach RoadP.O. Box 3307Williamsport, PA 17701USwww.shopvac.com After suffering about a year from a real lemon of a design ShopVac that kept losing casters, and every section of wand coming apart CONSTANTLY and also the hose pulling right out of the unit without any trouble at all, I emailed then phoned the company. They were nice enough to send a prepaid shipping label to return the unit for inspection. Their design engineer would only offer to replace casters citing that it was obvious the unit had been used alot. That was never an issue. Of course I used it! It was all I had! They never once commented on all the duct tape residue. It was the only thing that held the thing together. As it was, the casters on it were from the previous unit which worked like a champ with no problem whatsoever. Bad enough they won't stand by their product, but to have the young lady TWICE call me to over and over and OVER say "But m'am, it didn't fall apart for me.", "But it didn't happen when we used it." thus calling me a lair, was over the top. There was NO EXCUSE for that hundred dollar piece of plastic to not hold up under normal wear even during the first few months. Though I have already purchased another ShopVac, I do not recommend their products to anyone because of the poor customer service, the absolutely unprofessional attitude of their service rep and the downright rudeness of the girl. Sadly, this is the first time in my life when I was dissappointed in an American made product. But not nearly as disappointed as I was in the total lack of customer care. News flash for ShopVac: The customer is ALWAYS right. Remember?
3 Feb
Athletic WearRBKJERSEY-Ella or Tian LiqingAddress:quanxiu roadCountry:China City:quanzhou 8613599893901quanzhou, CNWWW.RBKJERSEY.COM SCAM ALERT: NFL JERSEYSPAY FOR ORDER; YOU RECEIVE HALF OF YOUR PRODUCTS, MOST IN VERY BAD QUALITY!Contact Name: Ella or Tian LiqingAddress:quanxiu Country:China City:quanzhou Tel:8613599893901 FAX:None Postcode:362018 Website:http://www.rbkjersey.com My msn is :rbkjerseys01 AT hotmail.com Yahoo ID: rbkjerseys01 AT yahoo.com.cn our website: http://www.rbkjersey.com å�½å�«ï¼� China ä¼�ä¸�å��ç§°ï¼� Rbk Jersey Trading Co.Ltd ä¼�ä¸�å�°å��ï¼� quanxiu road quanzhou,Fujian,China ç�µè¯�ï¼� 8613599893901 ç½�å��ï¼� http://www.rbkjersey.com ç�µå�ä¿¡ç®±ï¼� rbkjerseys AT yahoo.com.cn
3 Feb
talent agentHE AgencyNo Physical AddressLas Angeles, Ca 90001USheagency.com HE Agency or High-End Agency or HE Entertainment and Louis LaRaz AKA Louis Zarel are Frauds and Scam artist.HE Agency has no physical address and no telephone numbers. NO business is listed in CA under any of the fraudulent names Louis uses. He uses illegally uses the trade mark pending symbol next to HE Agency (TM). No listing or filing with the US patents and trademarks for any of his business names...Another Scam.He also uses an "800" service to hide his cell phone number. Louis is a Coward and a Fraud who steals money from young women and men with the promises of work in their trades. He has not only ripped us off we have met others he has ripped off money or didn't pay for services.Louis is a Con Man, Coward and a Theif
3 Feb
Credit card reward programCapitol OneRichmond, VA UScapitolone.com Beware of fine print, that does not exist. I tried to redeem my miles for credit toward a airline ticket. The ticket was $444., the mileage reward on Capitol said that up to 35K points would entitle you to up to $350.00. They changed their story when I tried to cash in on my points. I was told that since the ticket was over $350., it fell into the next catagory and I required an additional 11K points. I advised the cust. rep that I was only seeking reimbursement for the $350., not the full price of the ticket. They would not honor their committement. So, I've got enough points for $350. reimbursement, but Capitol One will not honor it.
2 Feb
Soccer goalnetshops - esoccergoalsUSesoccergoals.com The product has not been delivered. It has been almost two weeks. There is no tracking information. The customer service representative says it is not their fault. They are just the seller. They will not cancel the order or offer any alternatives. Terrible experience.
2 Feb
Cricut cutting machinesCricutUtah, USAUSCricut.com I purchased Cricut cutting machine and used it with their Design Studio software. After downloading update onto my computer the cricut machine wouldn't work. I phoned and spoke to someone there (I phoned from Ireland) who after an hour told me it was my Cricut machine. So I purchased another one and exactly the same is happening. I have emailed them many times with no joy and I was told when I spoke to someone that an Expert would ring me back. That was over a week ago - still waiting.I think their customer service is atrocious and to think that they sell their product worldwide - they don't seem bother with customer care or that their products do what they say it does.
2 Feb
southwest body and towingpob#279carlsbad, nm 88221US towed my car and try to recover nexts morning no one in office till 2 pm and found my car has been broken into and missing stereos portable satellite radio and tools and was told the operator responsible but was a employee of company
2 Feb
SG THE SOPHISTICATED HIGH QUALITY PHILIPS DVD MICRO THEATER RTH7181)Philips has very poor and slow customer service.2)Unreliable product with no stock of part for repair.PHILIPS - SENSE and SIMPLICITYSENSE: It makes no SENSE to me that a one-year-old product broke down just at the nick after the warranty period and to make thing worst, it cannot be repaired as PHILIPS do not stock the parts for repair.SIMPLICITY: Yes, it is really simple for them to say "NO" to a customer. This is one of the worst customer services I have received in Singapore. On 10th Dec 2008, I have sent my DVD Micro Theater RTH718 for repair (Job Number: 841880). It was just after warranty period as I bought it 1 year ago at Philips Annual Sale (9th Sep 2007). Such a sophisticated high quality product broke down just after 1 year, unbelievable. Since it was not under warranty, I have to pay a sum of SG$30 service fee for checking and quotation. One week has passed and I received a shocking phone call from Philips telling me that my expensive product cannot be repaired as Philips does not have the part/component anymore for the repair for this model. First, getting back to customer took 1 whole week is really unacceptable. Most IT or Electronics Company will only take 3 days to get back to customer. Secondly, Philips does not stock part/component for model that was bought just one year ago, this is really ridiculous.I have requested a solution from Philips and was told that they will get back to me. Another week passed but no reply from Philips. I have to call up Philips CUSTOMER CARE hotline on 23rd Dec 2008 which again telling me that they will reply to me. Not a single telephone ring from Philips till 26th Dec 2008 which I have to make a personal trip to the service center. Wondering what type of "CARE" Philips is claiming.The only way of compensation that Philips can offer is asking me to buy another set of sound system at staff price. Would I dare to buy another Philips product again when Philips do not even stock up their parts? This product that I bought is not a cheap set like those "Made in China" which I only get to enjoy it for only 1 short year.I was so disappointed with Philips dealing that I took my unrepairable Philips product without considering buying another unreliable Philips product.Thank you for your time in reading my mail and you can be sure that I will do my utmost best to tell my friends, public and even media about the wonderful features of my Philips product. My dealing with Philips has been one of nothing but pure frustration. I will no longer look at Philips for any future purchase and I will not recommend my friends or any of my relative to buy this brand.In conclusion, Poor Customer Service and Unreliable ProductYours sincerelyLim
2 Feb
Corporate Credit CardAmerican ExpressUS After years of not missing a credit card payment deadline, I missed one on my new American Express Corporate card. I was signed up for electronic vs. paper notification. I attempted repeatedly to pay online, 01/12, 01/14, 01/18. 01/19, 01/20. The American Express site was down, and I could not review my bill. The amount due in the notification email was different than the amount due on the telephonic "pay your bill", so I wanted to understand the difference before making payment. When I finally got a hold of a person on the 20th and had access to the website, I was able to get my questions answered, understand the bill, and make a full payment. However, I was forced to pay a penalty, and began incurring daily finance charges. I tried to make a full balance payment to eliminate the daily finance charges on 01/31 and 01/05 but the site was down. Once again, I finally got a hold of a person on 01/06, and although the site was down, I was able to make a payment based on our discussion that cleared all the balance, interest, and penalties. American Express wants to save money by using paperless billing. They therefore incur an obligation to keep the site up the vast majority of the time. The site's repeated outage is more than an inconvenience; I have the right to know what I am paying for and ensure the accuracy of the bill before making payment. However, the company threw the liability of timely payment back on me stating that I could have called an operator; I did not need access to my account to make a payment.Note that the other financial institutions I do business with, ING and USAA Bank, had no know outages during the same period. Over the past year I have worked with them in a paperless billing relationship, there have not been any unscheduled site outages. AMEX is responsible for maintaining access to their site. This is not a profit opportunity; their downtime is their liability, not the consumers. They should be compensating the business that patronize them for repeated site outages. Therefore I am dropping AMEX Corporate as too unreliable of service to maintain a banking relationship with. Began incurring penalties, $59 fine. AMEX reversed the late payment fee, but was not concerned about the site access issues I raised. They did not deny the site was down, but stated that it was "not their problem".